San Antonio DJ "Disc Jockey" Service Co.
FAQ's - All Listed
Tell me about the pricing of your services?
We have included a DJ and Wedding DJ package rate sheet which can be used and in most instances will give a good idea of how much our services cost. There are several situations that might increase that amount, but a majority of the time will be the cost that you can expect to pay.
No Hidden Costs, No Sales Pressure, No Upgrades (items that should be included already)
No negotiating needed!
"Only Menu Pricing with value, service and quality as our primary focus"
We use the approach of an all-inclusive service that is priced for our market. Value oriented but never compromising quality of service or product.
This is not a one shoe fits all approach, but our understanding through many years of experience that there is a minimum expectation of service that is required for every event we perform.
The individual detail and care given to the actual program, music and content allows us to customize every event to our clients needs. From itinerary building to execution the day of, we include this service as part of our philosophy.
Give us a call and we will be glad to assist you.
Don't be afraid to call or email us with your needs. We are here to help and assist you. We are friendly and would love to hear from you.
The more information you provide, the better understanding we will have of your event.
Are your non-formal quotes firm?
No, non-formal quotes made via email or by phone may include a range of pricing rather than a specific amount. In most instances the high side is usually the maximum amount that you can expect to pay provided the final service has not changed drastically.
Once we meet with you, we will issue a firm quote in writing good for a determined period of time but the date may or may not be held based on the date of the event.
Contracts are issued only when a deposit is made unless other arrangements by us are made. Dates are only held once a first interview meeting is scheduled with us and then your date is secure until we meet. Once the meeting has concluded the date is then opened back up unless a contract is signed at that time.
How much is your deposit?
Our deposit is 20% of the final cost and is non-refundable after a 48 hour no hassle change-your-mind policy on shows booked more than 14 days in advance.
Once 48 hours has past, canceling a show requires written notice from you and the deposit will be forfeited.
What are your terms of payment?
Cash, Check, Money Orders, Visa, MasterCard, and Discover.
Schedule of payments can be arranged on a per show basis but typically involves a non-refundable deposit (25% of the total final show cost) made at the time of booking to guarantee a date. A 48 hour no hassle (we might ask "just a simple why") change-your-mind refund policy on your deposit is offered for shows booked more than 14 days in advance to give you ease of mind and a sense of no pressure when selecting services.
Small shows balances are due the week of the event. For Large shows, 50% of the balance is due no later than 30 days prior to an event and the remaining balance is due no later than 14 days prior to an event.
What is your cancellation policy?
In order to be refunded any payments made after the non-refundable deposit, shows must be cancelled in writing no less than 14 days prior to an event.
Shows cancelled less than 14 days prior will be subject to complete forfeiture of all payments made including any final balance payments. Certain untimely events and circumstances will be handled on a per case basis. We understand that things happen that are out of anyone's control.
How many shows has your company done?
All totaled, the owner Eric J. Holtz has personally been involved with over 2000 major shows during the past 20 years.
All staff members have been involved personally each in their careers totaling no less than 10 years of DJ experience both special events and weddings.
They also each have 400 - 1000 weddings totaling over 550 special events as part of their resume.
Why can't I have the biggest light and sound system at my event?
Only the largest of shows would ever require the biggest setup and there will be many times (more often than not) that we will not be able to get enough electrical power and a smaller system will be chosen.
Fear not even our smallest systems are super efficient, loud and can handle most events with ease.
How much electrical power do I have to request from the facility?
Power can be one of the largest obstacles of a show.
Our smaller sound systems with lights can work by on 1 dedicated 20 amp outlet. Our sound system in its largest format will require 7-8 or more dedicated 20 amp outlets.
Add the entire light inventory and we will need an additional 8-9 20 amp circuits. Basically, a house worth of power. We have distro heads that can tie into a main feeder block via hard wire or a CamLoc system.
Need not worry because we just went technical on you, we will assist you with those needs.
It is very important to understand that without proper power, the show could be compromised.
What kind of songs will be available for my show?
Most every style and genre.
We will need to know prior to an event for special requests.
Every show will have over 41,000 songs and over 47,000 Karaoke titles (when Karaoke is ordered for a show) on-site. Dance, Top 40, Background, Country, Pop, Rock, Disco, Tejano, Salsa, Merengue and many other styles are always available for request. We maintain over 150,000 songs in our DJ library and over 47,000 songs in our Karaoke inventory. We subscribe to several services allowing our library to always stay current and up to date.
Requests do need to be monitored for various reasons.... i.e. (Grade School events carrying a zero tolerance and explicit ban playing only radio edits, music that does not fit in the show or songs that might violate principles and morals of the group the show is intended for.)
The final say is always in the hands of the designated party who paid for the event or one of their representative's given that responsibility. These issues and guidelines must be determined prior to the event.
You may make a special song list for your event or just generalize. We find that just because you like one style your crowd may feel different. An example is a wedding of recent where the request from the groom was to not play anything but one style of music (we will leave the style out and the fact of his determination.)
The crowd was cleared and actually really never got on the dance floor until his sister finally convinced him to allow us to play what the crowd wanted to hear. Once we did within seconds the entire group was on the floor dancing.
No Matter What! This still is your event!
What is the dress attire of your DJ's ?
Always a Tuxedo or a Performers Sequin Show Vest with Tux Pants and Shoes ( unless a different request is made) for indoor events. Outdoor events are specific to style of show.
We can match the style of non-formal events such as a Western get together or Luau and have no problem wearing attire (within limits) that you the client may request. Please don't put us in a chicken outfit, actually...
How much time will your company need to setup and tear down?
Typically we like to be there as early as reasonably possible since most of our average DJ shows take 1-2 hours to setup properly. Our live sound shows start at 2-3 hours setup time and with lights can be longer.
We do like to have time in between the setup and the event to resolve any technical issues that might need to be addressed.
Tear down is usually quick and can be as little as 30 minutes to as long as 2 or more hours on the largest of shows.
Once we determine the size and style of the show we can give a reasonable estimate of those times.
What happens in the event of the company not showing up or showing up late?
In the past 18 years, the Holtz Company has a 100% show/performance attendance rate. We make every effort to have contingencies in place to deal with such events that might keep us from showing up on time.
Although we would never ever want to have to deal with such a disaster and no matter how hard we try and how well we plan it can happen. An example is a recent accident on the IH35 corridor involving three 18 wheelers that wound up delaying our trailer a good while on our way up to a technical setup.
Luckily the show was not until the next day or there could have been some real tight setup time.
We have a strict policy that earlier is better than later and any assistance that you can make to allow us to abide by this policy will only make your event run as smooth as possible.
We would like to answer any questions you have. Please use the form below and then submit them to us. We strive to respond in a timely manner. If you do not hear from us in a few days please submit your question again.
Wedding Lighting Information: email@example.com
San Antonio DJ " Disc Jockey" Sales: firstname.lastname@example.org
Surrounding San Antonio DJ " Sales: email@example.com
San Antonio Karaoke Sales: firstname.lastname@example.org
San Antonio DJ " Disc Jockey" Manager: email@example.com
San Antonio Wedding Lighting: firstname.lastname@example.org
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